From April 1st, this new, dedicated partnership will provide customers of Insured Nomads with 24/7/365 access to FGA’s emergency response centres, a critical communication node in the global assistance value chain. Per the agreement, customers of Insured Nomads will have access to FGA’s emergency response services through Insured Nomads’ JUVO iOS/ Android mobile application, which customers will be able to activate by pressing the app’s built-in emergency button.
24/7/365 Emergency Response Access, Anywhere in the World - from Falck Global Assistance
For Insured Nomads, the agreement with FGA will provide triaging services for customers of Insured Nomads, ensuring the priority of patient treatment, assessing the severity of their condition, and facilitating access to medical and travel assistance. Access to FGA’s 24/7/365 emergency response centres ensure that travellers have access to continuous communication and emergency services
A pioneer in duty of care, Falck Global Assistance is able mobilize in-house specialists and a global network to respond and triage emergency calls. In response to crisis events, FGA can mobilize doctors, medically equipped ground and air transport, or private charter aircraft to reach, facilitate an evacuation, and repatriate personnel from crisis scenarios. Insured Nomads will benefit from FGA’s expertise in travel risk management for the hypermobile global traveller.
The addition of the emergency button and crisis response within the JUVO app by Insured Nomads is value additive to the facilitation of global assistance, emergency evacuations and general emergency response. JUVO links seamlessly to FGA’s 24/7/365 emergency response centres, where an individual’s activation of the iOS/Android app’s emergency button immediately alerts FGA to the need for emergency assistance. Once activated, FGA receives a priority notification that the emergency button has been pressed, whereupon FGA immediately mobilizes medical, security and network resources to respond.
Markus Zettner, Insured Nomads’ Chief Commercial Officer commented, “We are excited to provide unprecedented medical and safety services in collaboration with Falck Global Assistance.” JUVO bridges insurance with a curated bundle of advanced tech-enabled services for those with policies provided by Insured Nomads.
Falck Global Assistance Operates a Simple Business Model: Developing Duty of Care Solutions and Ensuring Value for the Global Traveller
FGA’s network of vetted partners around the world provides the company with a local perspective on medical infrastructure capacity, health risks, armed conflict and social unrest in the world’s most fragile environments. FGA services risk mitigation through an interdisciplinary process, leveraging caring, motivated people to deliver engaging duty of care solutions to empower organizations and travellers anywhere in the world.
In Safe Hands with Falck Global Assistance
As part of Falck Group, Falck Global Assistance is people helping people – it is in our DNA. For more than 100 years, Falck’s activities have been directed at preventing accidents and diseases, providing assistance in situations of emergency and accidents and helping people move on with their lives after illness and accidents. From our regional emergency response centres, Falck Global Assistance provides bespoke 24/7 medical and security assistance to people around the world in all external settings.
