We create value in society by delivering services that help to ease critical moments, enable access and build resilient communities. The number of services is a key part of our sustainability strategy.
Every time we prevent an accident, complete a trip, give a treatment or provide one of our rehabilitation services, we usually improve the life of at least one person – in some cases with profound effect.
We deliver services within healthcare and emergency health and safety services. For instance, our healthcare professionals provide psychological and physiological help, enabling people to return to work faster and continue a healthy working life. Our patient transport service brings patients to and from hospitals and clinics, doctors in Latin America provide online consultations as well as treat patients directly in their homes. Highly skilled ambulance staff saves lives and cares for patients’ well-being every day and our dedicated fire staff prevents accidents and loss of life every day.
We have included the number of services delivered as a KPI in our sustainability strategy because they are vital services to society. In 2023, our highly skilled staff delivered 8.8 million services within our core business.