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Falck Global Assistance strengthens its presence in Turkey

The business of Falck Global Assistance is growing. During the past couple of years, offices have been opened in India, the US, China and Spain. Now, Falck Global Assistance strengthens its presence in Turkey - a popular holiday destination among Scandinavians. The brand new service- and cost control centre in Istanbul, Turkey will open 1 July 2016.


“Within one year, we have succeed in opening two new cost and service centres at popular destinations for Scandinavian travellers. We believe that being locally present gives us the possibility to provide an even higher service level and gain a better and more effective relationship with our partners. These factors will ensure even lower claims costs for our customers,” says Head of Global Network in Falck Global Assistance, Juan Carlos Cortiletti who has been responsible for the opening of the Turkish office.

Ismail Demirdogen, new Country Manager in Turkey, is well familiar with the travel and medical assistance industry within which he has previously worked with cost containment, case handling, key account management and marketing.


“It is our aim to improve the quality of services. As Turkey is one of top-three holiday destinations for Scandinavian travellers, it is very important for us to provide the best service and have low claims cost”, says Ismail Demirdogen.

With the expansion in Turkey, Falck Global Assistance will be present in nine countries on three continents. The new set-up increases an ongoing focus on costs and strengthening the existing service concept.

Contact information for Falck Global Assistance in Turkey
Falck Global Assistance Turkiye Lapis Han İş Merkezi O:6160
Esentepe Mah. D.100 Güney Yan Yol
No: 25/160 34870 Soğanlık, Kartal,
Istanbul, Turkey

​Falck Global Assistance is a part of Falck Group that offers worldwide rescue services.

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Falck Global Assistance, Sydhavnsgade 18, DK-2450 Copenhagen | CBR: 38049399 | email: | tel: +45 70 25 04 05