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Falck deploys crisis team to Paris

The crisis team, which consists of a crisis psychologist and crisis coordinators, will join the local Falck emergency set-up in Paris. The team will stay at the hotel Mercure Paris Charles de Gaulle, Allée du Vergers, 95700 Roissy En France, where Danish, Norwegian and Swedish travellers can seek information, help and advice with regard to medical needs, logistics in relation to transportation and insurance coverage.   
The situation in Paris is chaotic. The French president Hollande has declared France in state of emergency, and the national borders have been closed. At the moment, the airports Charles de Gaulle and Orly are operating normally. The authorities, however, advises against all travels to Paris.
Because of last night’s attack, there is increased pressure on all public instances in Paris including hospitals and medical clinics. Travellers may expect prolonged waiting hours and increased security inside at in the area around hospitals, especially in Paris but in the rest of the country as well.


​In Paris, there are five big hospitals with operating units. These hospitals are fully booked and dedicated to treating the victims of the terrorist attacks. Therefore, it is not advised to seek medical assistance at any of these hospitals:

  • Hospital Lariboisiere
  • Hospital Beaujon
  • Hospital Pompidou
  • Hospital Pitie Salpetriere
  • Hospital Bichat
Other Parisian hospitals receive patients, and Falck Global Assistance advises travellers to contact our 24/7 emergency response centre. Here are nurses, doctors and assistance coordinators available with medical advice and referrals to the nearest hospital.
In all life-threatening situations, travellers should dial 1-1-2.
In case of non-life-threatening situations, contact one of Falck Global Assistance 24/7 emergency response centres:
Denmark +45 7025 0405
Norway +47 2149 2415
Sweden +46 8 5877 1717

Advice for travellers in Paris

  • Stay updated on the situation via media, embassies, etc.
  • Pay attention and report any suspicious actions to the authorities
  • Stay away from the places of incident
  • Avoid large crows and large public places
  • Avoid using public transportation
  • Always bring identification when you are out
  • Stay updated with your travel operator  
​Falck Global Assistance is a part of Falck Group that offers worldwide rescue services.

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Falck Global Assistance, Sydhavnsgade 18, DK-2450 Copenhagen | CBR: 38049399 | email: | tel: +45 70 25 04 05