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Our values

 

Accessible

We are always available and ready to help. 
 
We are
- here to help
- friendly and forthcoming
- attentive and approachable
 
 
 
"​I treat everyone with respect regardless of who they are and where they come from".

Paula Techera, doctor, Uruguay

Competent

We constantly make an effort to retain and improve our skills.

 

We
- add to our expertise as we expand and meet new challenges
- always deliver
- are determined to learn and we consistently refine refine our skills

"​When I am with a patient I have a proper
knowledge base to get the job done".

 

Guillermo Canate, rescue officer, USA

Efficient

We look for solutions rather than problems.
 
We
- take responsibility
- show initiative
- do the job - and we do it on time
 
 
 

"When the alarm sounds, the first thing that comes to my mind is to do as I was trained".

 

Nicolae Stefan, fire fighter, Romania

Fast

We respond quickly and with dedication whenever people need our help.
 
We are
- on top of the situation
- flexible yet focused
- capable of doing things right – on the first try
 
 

"​I have to adapt quickly if the patient’s
condition changes during transport".

 

Maria Wivel, medical escort, Spain

Helpful

We want to make people safer in their everyday lives.

 
We
- make an extra effort
- share our knowledge
- take pride in being considerate and caring
 
 
 

"It is important that the clients feel they are in good hands as soon as I arrive".

Anders Håkansson, roadside rescue officer, Sweden

Reliable

We repay your faith in us by always keeping our promises.

 
We
- are people you can trust
- enjoy an open dialogue with our colleagues and  the communities we servethe communities we serve
- are dependable, resourceful and respectful
 

"I always do my best to make everybody feel safe".

 

​Richard Ng, instructor, Malaysia

 

 

 

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​Falck Global Assistance is a part of Falck Group that offers worldwide rescue services.

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Falck Global Assistance, Sydhavnsgade 18, DK-2450 Copenhagen | CBR: 38049399 | email: globalassistance@falck.com | tel: +45 70 25 04 05