Privacy policy for website visitors

This Privacy Policy explains how Falck Danmark A/S (hereinafter “Falck”, “we” or “us”) processes and protects your personal data.

Falck processes your personal data when you use our website at www.falck.com.

Ordinary visitors on the website www.falck.com

When you visit and navigate www.falck.com, we process personal information about you.

Types of information and purpose

We collect and process the following types of personal information:

IP address, operating system, language settings, browser type, type of equipment, MAC number (depending on equipment), etc.
Your navigation on the website and immediately before and after your visit on www.falck.com. Time and duration of visits to pages and sub-pages, etc.
Interests and preferences.

Falck collects this information by means of cookies on www.falck.com. You can read about this in our Cookie Policy.

We collect and process the information for the following purposes:

To retrieve the website from the server so that the website can be displayed in your browser
To optimise the website and your user experience
To prepare statistics on the use of the website by you and others
To prepare statistics and analyses with the objective of improving products, services and technologies
Marketing purposes, including profiling and behaviour-based marketing initiatives to make our product information and offers as relevant to you as possible
To comply with applicable legislation (e.g. the EU General Data Protection Regulation (the GDPR) and e-privacy rules), including

Documentation requirements
Compliance with basic principles for processing of personal data and legal basis for processing (e.g. obtaining consent)
Implementation and maintenance of technical and organisational security measures
Investigation of suspected or known security breaches and reporting to data subjects and authorities
Processing of requests and complaints from data subjects and third parties
Handling of inspections and requests from supervisory authorities
Management of disputes with data subjects and third parties
Statistics concerning use of the website

Sources

We collect information about your behaviour by means of cookies on the website. You can read more about this in our Cookie Policy. Information may also be collected from you directly, from our IT systems, from Falck’s consolidated companies or from third parties.

Legal basis for collection and processing of personal data

The legal basis for collection of your personal data by means of cookies, including for profiling purposes, is your consent, see section 3 of the Danish Executive Order on information and consent required in case of storing or accessing information in end-user terminal equipment (the “Executive Order on Cookies”).

Your personal data may be processed for other purposes and based on another legal basis, including documentation of compliance with legislation, see article 6(1)(c) of the GDPR, and pursuing legal interests in accordance with Falck’s legitimate interests in safeguarding its legal position, see article 6(1)(f) of the GDPR.

You have the right to withdraw your consent; however, this will not affect any processing or disclosure prior to the withdrawal of your consent, i.e. withdrawal of your consent will only apply prospectively.

Disclosure of your personal data

Personal data will be disclosed and shared with the following recipients as described in the consent to cookies and in the Cookie Policy:

Digital media partners
Creative and digital agency partners

Transfer of personal data to recipients in countries outside EU/EEA

We transfer your data to recipients in countries outside EU/EEA as we use an external supplier to host/store the above mentioned personal information. The basis for the inter-national transfer is EU’s “Standard Contractual Clauses” for transfers from data controllers to data processors in countries without an adequate level of protection outside EU/EEA. The standard agreement is available in different languages via this link.

Collection on a voluntary or mandatory basis

The provision of personal data is voluntary. If you choose not to provide the information, you may not be able to access the website or use certain features on the website, etc.

Storage period

We keep your personal data for as long as necessary to meet the above-mentioned purposes and any subsequent, lawful purposes. Furthermore, we keep your personal data for as long as necessary for our documentation of compliance with applicable legislation based on the rules on time limitation. We also keep the information for as long as necessary for defending against or pursuing civil law claims, including on the basis of the rules on time limitation. If a claim is raised, however, we will keep the information for a longer period in order to handle the claim. For other purposes, including statutory documentation and implementation of security measures, we keep the personal data for as long as necessary based on the statutory rules on time limitation for incurring criminal liability.

Your rights

Subject to the limitations that follow from legislation, your rights include the following: right of access to your personal data, right to rectification of incorrect information, right to erasure of information, right to restriction of processing, right to data portability and right to object to the processing of personal data, including automated individual decision-making.

You also have the right to lodge a complaint with the Danish Data Protection Agency.

Right to object

You have the right to - for reasons relating to your particular situation - raise objections to the processing of personal data where the legal basis is legitimate interests, as stated above. Falck must then no longer process personal information unless Falck can demonstrate legitimate reasons for the processing that precedes your interests and rights or the processing is necessary for legal claims to be established, enforced or defended.

Contact

If you have any questions about the processing of your personal data or your privacy rights, you are welcome to contact our data protection officer at dpo@falck.com.

Falck Danmark A/S

Sydhavnsgade 18

2450 København SV

Denmark

Tel.: +45 70 33 33 11

Fax.: +45 33 15 29 57

CBR: 16271241

Date: 23-05-2018