Business Ethics

Building a culture of trust

We build on trust. We make critical decisions every day when we assist people in need, and people trust us with their lives. They trust that we make the right call.

We are committed to maintaining trust throughout all our operations. And we conduct business with integrity and respect for all applicable laws, regulations and internal policies.

Our Code of Conduct marks how we conduct business at Falck, working smarter with compliance by setting best practice standards. It stands as the single document applicable globally to all employees of Falck as well as our business partners.

The Code of Conduct aligns our activities, promotes uniform procedures and policies and enables us to live up to our promise of being a trusted business partner. It instructs employees on their rights and responsibilities and on how to make the best decisions. And it puts the responsibilities into context by providing real-life scenarios.

Download our Code of Conduct

We encourage our employees, business partners and customers to raise their concerns about improper actions and behaviour to their manager or via Falck Alert, our whistle-blower system. Falck Alert is operated by the independent function of Global Audit & Compliance, who reports directly to the Audit Committee and the Board of Directors. Everyone who makes a report is therefore guaranteed protection from retaliation and all reports are treated confidential.

Falck Alert is available 24 hours every day of the year. Reports can be filed online or through the Falck Alert App, which is available for download in App Store and Google Play. Falck Alert is available in 8 languages and hosted by an independent third party in compliance with local regulations and GDPR.

We continue to encourage all our employees globally to speak up, so we can ensure a global standard of ethical business practices and keep our promise of being a trusted business partner.

Go to Falck Alert

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Committed to protecting your privacy

At Falck, we are committed to protecting personal data and securing information which our customers, clients and employees entrust us with.

We believe it is important to think about data protection beyond legal requirements. At Falck, we care about people, and such a standard of care extends to their personal data.


Read more on how we handle personal data

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