We provide 24/7 medical assistance, emergency assistance, travel risk management, and security services for insurance companies, global corporations, companies with business travellers and expats, NGOs, and government agencies.
Falck wants to create a safer world for people travelling and working abroad. We make sure that global travelers and expatriates are in safe hands in any environment worldwide.
With a presence in 25 countries and more than 26,000 employees, Falck is the world’s largest international rescue company and operates the largest privately owned ambulance fleet.
We provide business customers with expert guidance to help them fulfil their Duty of Care obligations by mitigating the legal and moral risks faced by their global workforce. Through our extensive network of specialists, we assist companies in identifying and managing the medical and security risks their employees may encounter. Our in-house security team comprises specialists with backgrounds in the military and the risk and security intelligence industry. We continuously assess the risks and feasibility of providing services in various regions worldwide.
cases each year
providers in our network
emergency response centres
Employees are an organisation’s most valuable assets, and employers have a duty to take responsibility for the health and safety of their travelling workforce. Duty of Care is more than just a legal requirement. It means offering your employees peace of mind to stay focused on their main tasks while travelling.
Falck offers a bespoke Duty of Care solution with focus on medical, security and training services through our memberships.
Our medical membership provides seamless travel and medical assistance, regardless of destination risk. Access 24/7 support from our emergency response centre, staffed by experts in medical assistance, crisis management, and logistics. Employees have a single point of contact for proactive help, and prompt local assistance ensures optimal treatment.
Simplify travel safety and mitigate risks with our security membership. The online platform and mobile app provides travel tracking, flight updates, global real-time alerts, e-learning, bulk messaging, country and medical information – all in one tool. You will have access to expert consultancy, and 24/7 emergency assistance and proactive travel planning. Our security specialists provide tailored advice and emergency support, so you and your traveling workforce can have peace of mind.
Falck's emergency response centre as a single point of contact, providing world-leading medical, security and travel assistance.
Senior assistance coordinators handle response service, medical cases, travel tracking and security-related incidents.
To provide all our customers with the highest level of service, we assign a dedicated Key Account Manager to all customers.
