Falck continues global expansion, but with a downturn in Denmark

​Falck has just released its 2012 annual report, showing year-on-year revenue growth of 12.9% to DKK 11.5 billion. Revenue generated outside Denmark amounted to DKK 5.9 billion of total revenue, equivalent to a year-on-year increase of 25.4%. The growth was partly attributable to acquisitions, but mainly to the existing business, in which organic growth accounted for 7.6%.


Falck continued its global expansion in 2012 and is well under way to fulfilling its vision of becoming a worldwide organisation that works to prevent accidents, that rescues and assists people in emergency, and that rehabilitates people after illness and injury. Falck now has activities in 35 countries on five continents.


Consolidated EBITA was DKK 1,083 million, representing a 10.5% year-on-year increase, which was mainly attributable to growth in the Emergency and Training business. The EBITA growth was generated by Falck's operations abroad, whereas the Group saw a minor decline in EBITA in Denmark.




The Emergency business saw significant international expansion in 2012. Falck acquired new companies in the United States, thereby consolidating its position as the third-largest ambulance company in the United States with more than 3,700 employees and 1,000 vehicles.

Growth in Latin American means that close to 900,000 people are now covered by Falck's services. In Sweden, Falck took over ambulance operations in the region of Scania at short notice when a distressed competitor had to give up. In the subsequent invitation for tenders in Scania in 2013, Falck's bid was best in all three areas, but the region had put in a limitation to the effect that one supplier could only win two areas, so the region had to choose the second-best offer for one of the areas.


In early 2012, Falck got a foothold on the Spanish ambulance market through the acquisition of Grupo VL, which operates 46 ambulances in Catalonia. Moreover, Falck acquired four medical clinics in Kazakhstan with 309 employees.


​In the Assistance business, Falck is back providing damage control – one of the core services provided by Falck's founder, Sophus Falck, when he set up his rescue service 106 years ago. For Falck Alarm, 2012 was a good year, as both Danish, Norwegian and Swedish customers increasingly buy Falck's alarm products.


Falck TravelCare signed additional agreements with Nordic insurance customers and companies in 2012 and assisted a total of 39,500 Nordic travellers in more than 200 countries with clinic referrals, hospitalisation, evacuation and repatriation. This represented a substantial increase in Falck TravelCare's business.




In the Healthcare business, additional acquisitions were made in 2012, and new and extended contracts were signed in both Denmark and Sweden. A research report from the University of Southern Denmark documented that Falck's healthcare schemes reduce sickness absence.




In the Training business, Falck provides rescue and safety courses and other safety services. The number of course participants grew to 257,000, in 2012, up from 240,000 in 2011. The Training business grew in a number of countries in 2012, and Falck expanded its leading position in the Gulf of Mexico by acquiring two training centres in Texas and Louisiana in the United States.



"The year 2012 was yet another year when Falck successfully used the knowledge and know-how accumulated through our collaboration with the public authorities on ambulance and fire fighting services to expand our international activities," said Allan Søgaard Larsen, President and CEO of Falck.
Falck annual report 2012


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