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Business ethics

Falck defines business ethics as the broad approach to how a company’s values are translated into day-to-day activities in the organisation or, in other words, the ethical approach reflected in the day-to-day activities of management and employees.

Business ethics at Falck are based on its six values requiring Falck and all Falck staff to be accessible, competent, efficient, fast, helpful and reliable. These values emphasise the fact that, at Falck, saving human lives comes first – no matter where in the world its activities are. Falck saves lives and gets the job done - and does it before considering the matter of payment.

Falck’s ethical approach is rooted in the culture and collaboration among firefighters and ambulance staff at the scene of an incident, healthcare staff helping a patient, rescue officers providing roadside assistance and helping drivers continue on their journey, and instructors teaching people how to look after themselves and help others in a crisis situation.

A characteristic feature of the services Falck provides is that they depend completely on the efforts of the individual staff members, who have to be able to rely on each other and assume that everyone will do exactly as agreed and as they are trained to do. For this reason, Falck does not compromise on the training of its staff or the safety procedures in place to protect staff and customers. It is important that staff, customers and business partners can rely on Falck.
 
Providing care for fellow human beings – and doing so fast and efficiently – has always been an important factor in Falck staff career choices. This value is deeply rooted in Falck’s mission, which also includes rescuing people in emergency situations. The communities we are part of and the custom - ers we have contracted with must know that we will provide services as agreed and of a quality matching or exceeding their expectations.
 
New employees learn about Falck’s values as part of their job introduction.

The overall principle of Falck’s tax policy is that Falck is committed to being a responsible taxpayer.
 
As a natural part of its corporate values, Falck has a policy of zero tolerance of corruption. From an ethical point of view, corruption is considered to be destructive to personal integrity – and harmful to society.  As a natural part of its corporate values, Falck has a policy of zero tolerance of corruption. From an ethical point of view, corruption is considered to be destructive to personal integrity – and harmful to society. In late 2014, Falck’s new whistleblower scheme was approved by the regulatory authorities in Denmark, and roll-out to its other countries of operation has begun​.
 
No cases of non-compliance with Falck’s corruption ban have been identified.


​​Polititorvet

DK-1780 Copenhagen V
Tel.: +45 70 33 33 11

Fax.: +45 33 15 29 57 

contact@falck.com

 

CBR: 16271241

 

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